If you are unhappy with a product for any reason then you must let us know within 3 working days of receiving your goods. You must also return it to us within 14 days in perfect saleable condition, in its original packaging and free from food or smoke odours. If the item is faulty we will refund your return postage however if they are unsuitable then regretably we do not refund postage. If you do not take care of the goods and they are returned in an unsaleable condition we reserve the right to deduct 30% of the original purchase price from your refund.
Until the goods are returned to us you are responsible for them. You have a legal obligation to take reasonable care of the goods while they are in your possession. We strongly advise that a proof of postage is obtained when returning any part of you order this is available free of charge from the post office.
Returns and exchanges will be processed as soon as possible after arrival and in any event within no more than 14 days of the day of us receiving them back.